Effective Date: 13/10/2025

Welcome to Clixly. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related tools or materials (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1. Our Services

Clixly is a social media agency based in South Wales, United Kingdom. We provide professional services including:

• Social media management and marketing

• Content creation and scheduling

• Advertising campaign management

• Brand strategy and consulting

• Analytics and performance reporting

Specific deliverables, timelines, and pricing will be detailed in individual proposals, quotes, or service agreements.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our Services. By engaging with Clixly, you confirm that all information you provide is accurate, complete, and up to date.

3. Client Responsibilities

You agree to:

• Provide all necessary information, access, and materials required for Clixly to perform the Services.

• Obtain all necessary rights, permissions, and licenses for any content you supply (such as logos, images, and videos).

• Review and approve content or campaigns promptly.

• Comply with all applicable laws, including advertising standards and data protection regulations.

Note: Clixly is not responsible for delays, performance issues, or legal implications arising from inaccurate, incomplete, or missing information provided by you.

4. Intellectual Property

• All original content created by Clixly (e.g., graphics, captions, or strategy documents) becomes your property after full payment, unless otherwise agreed in writing.

• Clixly retains ownership of all pre-existing materials, templates, and internal tools used in delivering the Services.

• You grant Clixly a limited, revocable right to use your name, logo, and non-confidential project details in our portfolio and marketing materials unless you request otherwise in writing.

5. Payments & Fees

• Payment terms (including deposits, milestones, or retainers) are outlined in your proposal or invoice.

• Payments must be made by the due date. Late payments may result in interest charges and suspension of Services.

• All fees are non-refundable unless otherwise agreed in writing.

• Prices are exclusive of VAT unless stated otherwise.

6. Confidentiality

Both parties agree to keep all non-public information shared during the engagement confidential, including business strategies, financial data, or proprietary materials, except where disclosure is required by law.

7. Limitation of Liability

To the maximum extent permitted by law:

• Clixly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.

• Our total liability for any claim shall not exceed the total amount paid by you for the Services giving rise to the claim.

• While we aim to deliver strong results, we cannot guarantee specific outcomes such as engagement rates, follower growth, or sales performance, as these depend on factors beyond our control.

8. Termination

Either party may terminate an agreement:

• With 14 days’ written notice, or

• Immediately, if the other party breaches these Terms.

Upon termination, you will be responsible for all fees and costs incurred up to the effective termination date.

9. Third-Party Services

We may use third-party tools or platforms (e.g., Meta Ads Manager, Canva, or scheduling software) to perform our Services. You agree to comply with their terms of use. Clixly is not responsible for the performance, security, or availability of these third-party services.

10. Indemnification

You agree to indemnify and hold harmless Clixly, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:

• Content or materials you provide

• Your misuse of our Services

• Your violation of laws or third-party rights

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update or modify these Terms at any time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of our Services following such changes indicates your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms or our Services, contact us:

Clixly
📧 Email: [info@clixly.co.uk]
📍 Address: South Wales, United Kingdom